TECNO CAMON 12 Common Problems & Issues + Solution Fix – TIPS & TRICKS

Tecno Camon 12 was launched in August 2019. It is one of those sleek and latest phones that everyone wanted to own. Tecno Camon 12 has an LCD capacitive touch screen with a glass front and a plastic back and frame. It has a size of 6.52 inches and a resolution of 720×1600 pixels. The phone’s weight is 170.7 grams and has a dual Nano-sim with a memory card slot of up to 64GB.

Tecno Camon 12 is an android 9.0, HIOS 5.5. It has CPU of Octa-core 2.0GHz Cortex-A53. The internal memory is 64GB with a RAM of 4GB. The phone has Li-Po 4000 mAh non-removable battery. Its main camera has Quad-LED flash, panorama and HDR with triple rear camera set up, 16MP, 8MP and 2MP depth while the selfie camera is HDR with 16MP and a focus of 1.8. Tecno Camon 12 has sensors features such as a rear mounted fingerprint, accelerometer and proximity. Its connectivity options are WIFI, Bluetooth, GPS and a microUSB of 2.0.The price of Tecno Camon 12 in India is Rs. 19,999. It is available in dawn blue, dark jade and sky cyan colors.

This article focuses on common problems and issues in Tecno Camon 12 and how one can solve them.

1. The Tecno Camon connectivity problems
• Problems with sim or network connection problems
• The most common solution would be to restart the phone. Try restarting the phone and find out if it works.
• If not, check that the sim card has been inserted properly in the phone.
• The problem can also be corrected by selecting the home network manually in the network settings.
• In case you are travelling, then ensure that roaming services are activated on the sim card to avoid issues with connectivity.
• You can also confirm that your phone is not on airplane mode or lack of 4G services activation.
• Most importantly, you have to check that you are not in a restricted area with barred network signals.
• Problems with Bluetooth connectivity
• The first solution is to ensure that the devices are close enough and avoid weak connections of Bluetooth.
• The data that is been sent or received has to be supported by the device sending or receiving it.
• You can also try to delete the cache data on your phone so as to eliminate the issue. Go to the settings app menu on your phone, click on storage and check for device storage then click on internal storage under it. You will then click on cached data and it will inquire if you want to clear all app cache. Tap on YES and all the cache data will be deleted from your device.
• Ensure that the system storage space is not running out and that there are no securities concerns in any of the paired devices resulting to the problem. Go to settings menu, then tap on storage, in case it indicates that your device is running out of space then you will have to free up space by deleting some items.


2. The screen of Tecno Camon 12 not working efficiently

This is a common problem with this phone.

• The first solution to fix this problem is cleaning the screen. Any dirt or greases on the screen mostly interrupts the functioning of the screen and its performance. Once it is cleaned then the problem is solved.
• Avoid overcharging the phone as this is sometimes the reason for the screen problem.
• You can also try deleting the application that was installed lastly or disable any third party app installation in your phone. Long press on the app that was installed lastly, it will show different instructions, choose the uninstall app and delete the app from your device.

• The problem could also be as a result of turning on the option of screen sharing. Turning off that option for screen sharing will resolve the problem.
• Try and erase excess data on your device as running out of storage may also result to screen issues.
• Ensure that any software bug in the device is not the reason for the problem. Download any required latest updates and install them

3. Tecno Camon 12 slow performance
• The first solution is to ensure that the phone has not been attacked by a virus. If there is any virus, then delete them and clean your device to fix the issue. You can either download Bitdefender Antivirus or Avira Antivirus from playstore and use it for scanning any threats. They are absolutely free.

• You can also try and just restart the phone and check if the problem has been fixed.

• Ensure that the phone is not running out of space as this may result to an automatic stop of various apps or slowing them down. If there is limited storage space, then delete unused apps, data and any unnecessary files or get a large space memory card.

• Perform a basic reboot and close any apps running in the background. This may solve the problem.

• Check that the slow performance is not due to weak internet or network connection. If this is the reason, then find stronger connectivity.

• Any recently installed apps could also lead to slow performance, deleting that app may fix the problem and improve performance.



4. Techno Camon 12 apps not working efficiently
   • The first solution is by deleting the apps from the device and try installing them again. You can also update the apps to fix the problem since outdated apps is a key problem.
   • Clean your phone by deleting any viruses incase it has been infected hence affecting the apps. Bitdefender Antivirus is one of the best antivirus and it is absolutely free.
   • Ensure that the apps installed have been granted permission to access your Techno Camon 12 or else they may encounter hitches hence affecting their performance. If they haven’t then give them the permission required. Long press on the specific app and a list of different items will appear, click on the ‘App info’ and you will see the permission sector on it, it will inform you if permission has been granted or not.
   • The reason can be due to installing apps from other sources other than the main source. You can fix this by downloading the apps officially from Play Store.
   • Try deleting cache data from the apps installed and check if the problem is fixed.
   • Lastly, try restarting the phone.
5. Overheating of the phone.
• Overheating problems is often caused by using a third party charger. Ensure you are using the original charger to charge your phone.
• Delete any installed games in the phone that the device does not support as this could be a reason for the problem.
• Check that an operating system bug is not the cause of overheating. Download recent updates and install as this will fix the issue.
• Avoid overcharging your device as this is usually one key factor.
• Ensure that the ventilation system is not blocked resulting to overheat.
• Restart your phone

6. Phone charging slow.
   • Ensure that the charger been used is not faulty or the charging port is not damaged.
   • Turn off WI-FI and keep Bluetooth off while charging and monitor if the charging time improves
   • Do not download data from the internet when charging your phone.
   • Delete any unused apps and outdated data and the problem may be fixed.
   • Scan your device and get rid of any virus that may have infected the phone.

   • Disable any synchronization between apps and the data on phone.
   • Avoid installation of third party apps on the phone
   • Simply restart your phone and see if this will fix the problem.

Tecno Camon 12 has common problems that can be easily fixed with the given solutions. In case the problem is not fixed, then there could be an issue with the hardware. for such a case the best way is getting help from the manufacturers so that they may provide a solution or restore functionality. All the best in fixing your Tecno Camon 12!!!

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