Samsung Galaxy J8 Common Problems Solution


Samsung Galaxy J8 was launched in May 2018. The phone has a 6.00-inch display with a resolution of 720 pixels by 1440 pixels. The price in India starts from Rs. 16,990.

The Samsung Galaxy J8 is powered by octa-core processor and 4GB of RAM. The phone has 64GB of internal storage which can be expanded up to 256GB via a microSD card. For the cameras, the Samsung Galaxy J8 packs a 16-megapixel primary camera on the rear and a 16-megapixel front shooter for selfies.

The Samsung Galaxy J8 is powered by a 3500mAh.The Samsung Galaxy J8 is a dual SIM smartphone that accepts Nano-SIM in both slots. Connectivity options included in this smartphone are Wi-Fi, GPS, Bluetooth, FM, 3G and 4G. For the sensors, it has Proximity sensor, Accelerometer and Ambient light sensor.


If you are experiencing a technical hitch on your Samsung Galaxy J8, check out this list of the most common Samsung galaxy J8 problems and issues, and see whether there is an easy fix to get your phone running smoothly again.

  1. Galaxy J8 Lagging or apps taking too much time to open
    1. Firstly, if you have downloaded any third-party launcher, consider to remove that. Because most of the launchers are not optimized for particular specification sheet. Next, do a hard reboot. Turn off your phone and restart it again.
    2. If the problem still persists, you have to perform a factory reset. Go to Setting > Backup & Reset > Factory Reset your phone. Make sure to take necessary backup.

  2. Galaxy J8 Game or Application(like Facebook, camera, Instagram) crashes or unexpectedly closes in the middle
    1. Go to Settings > Storage -> Cached Data , then select ok to clear data.
    2. Uninstall the app and install it again from the play store.
    3. Try updating the software or firmware of the phone in the updates option.
    4. Power off your Samsung Galaxy J8, wait for 10 seconds and turn it back on.

  3. Samsung Galaxy J8 Mobile Touch not working
    1. This might be due to a liquid damage which you may not know about. Keep your device in a warm place for 36 hours and check if the issue still persists.
    2. Make sure the screen is not shared with other gadgets.
    3. Check if the device is operating fine in the safe mode.

  4. Samsung Galaxy J8 Apps not downloading from the play store
  5. This is one of the common issues among many Android users irrespective of the handset they use. To resolve this:

    1. Check if the WIFI is working. If you are downloading over sim data, make sure the "Download over WIFI" is not checked in the settings of Play store.
    2. Go to settings on the Samsung Galaxy J8 and clear app data of the app Play Store.
    3. Logout from your Google account by choosing Settings > Other Accounts > Google and in the bottom click on the 3 dots and select Remove account . Restart and open Play Store and login again into your Google Account. Then try downloading the app.
    4. Clear the local search history from the Play store app. Check if the Play store app is updated and try again to download the app.

  6. Screen Stuck in Samsung Galaxy J8
  7. You might face this issue due to overheating of the phone.

    1. Do not let your phone charge for too long.
    2. Make sure not to use your phone while charging. Using your Galaxy J8phone for long time while charging may lead to the heating issue.
    3. Gaming for too long could be the main reason for the heating issue.
    4. Make sure to turn off Mobile data, GPS while in call.

  8. Samsung Galaxy J8 Mobile Network not working properly
    1. Remove and re-insert your SIM card again to solve the SIM undetected issue.
    2. Before trying anything else you can perform a basic rebooting.
    3. If there is any hardware issue, contact the service centre.
    4. Confirm that the SIM frequency is same as to the device frequency.
    5. Try to do a manual search for the network.
    6. Consider replacing the SIM if none of the other methods could solve the issue.

  9. Samsung Galaxy J8 Hangs on Logo after Restart
  10. Factory reset your phone via recovery and restore the system software on the phone. Make sure you have charged the phone prior to this. To do this, follow these steps:

    1. Hold on the power button to switch off the handset.
    2. Once the handset is switched off, press and hold together: Volume Up + Home + Power key for sometime.
    3. Release the keys when the Logo appears on the screen and the phone will start in the recovery mode.
    4. Select from Recovery Mode menu option "wipe data / factory reset" using Volume buttons to navigate up and down and Power button to confirm your selection.
    5. Choose option "Yes -- delete all user data" to confirm the reset.
    6. Finally, select the option "reboot system now" to restart your Galaxy J8.

samsung galaxy J8 not working

Samsung Galaxy J8 comes with a matte finish real panel and curved corners which gives a premium look and feel to the smartphone. The smartphone comes with a primary 16MP sensor with F/1.7 and a 5MP secondary sensor with F/1.9. There is also a 16MP front shooter with LED flash for capturing good selfies in low light. Though it has a 6-inch display, the device can be used with one-hand without any problem. Priced at Rs 18,990, we feel that the Galaxy J8 is nicely designed for the Samsung fans.

Products Recommended for Samsung Galaxy J8:
  • Infinity (JBL) Glide 120, in Ear Wireless Earphones with Mic - Best and Affordable Wireless Earphone which comes with 7 hours of playtime. It also supports Dual equalizer that helps you switch between normal music mode and deep bass mode effortlessly. Its best suited for people who enjoy listening to music for longer durations.
  • CROSSBEATS Pebble True Wireless in-Ear Earbuds Earphones with Mic - Crossbeats Pebble True Wireless Bluetooth Earbuds comes to your rescue when you want to turn your head the way you want. It comes with Type C Fast Charging which charges your earbuds within 60 minutes. It also provides enhanced Bass so real that makes every track a better experience.



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